This is an apparent issue with the default configuration within QuickBooks 2010. Now some sites claim that Release Update 11 solves the issue. You can try that yourself, because with QuickBooks, its always important to install those new updates (or to have your network administrator install those updates if you are using a networked installation of QuickBooks). However, in my experience, installing the release update doesn’t solve this issue. In addition to the issue with reconciling accounts, this same issue seems related to using any of the PDF functionality within QuickBooks. It causes a complete QuickBooks lock up whenever the user tries to “Save As” a PDF or whenever a PDF needs to be rendered for emailing an invoice. These all seem to be related to the same issue. Here is the solution which has worked for me 9 times out of 10 and it was originally found here.
- Select “Devices and Printers” from the “Start” menu.
- Right-click the “QuickBooks PDF Converter 2.0” which is automatically created whenever QuickBooks is installed.
Select “Printer properties” from the contextual menu.
- Click the “Ports” tab.
- Set the port to NULL
Performing all of those steps should resolve all of your PDF related issues in QuickBooks with Windows 7.