Service Pricing
8 years and counting.Software Troubleshooting + Hardware Support Services
Remote Services
Let's connect on the web or over the phone.
$2/minute
- Using the “Splashtop” platform I have the ability to support residential and microbusiness customers all over the globe.
- Easier for both of us Using phone-based and web-based support options benefit both my customers and I as I have the ability to remotely connect to your computer and we can both see and use your device at the same time without either of us needing to travel.
- Cost Effective Because I am not navigating the traffic heavy streets of Los Angeles, there is no travel charges.
- Time Effective Typically, remote sessions can be scheduled much sooner and as a result I can get you answers much faster. Oftentimes, I can usually get connected and solve your issue in minutes rather than needing to schedule an onsite service visit hours or days later.
- Not perfect Unfortunately there are still times when onsite services are still necessary. I don’t have full control over smartphones and tablets — so for any troubleshooting involving those devices I need to talk you through whatever procedure we are working on. I can’t see or hear your machine very well through the telephone so if I am troubleshooting a noise, I may need you to hold your phone up to the device, or you will need to bring it to an Apple Authorized Service Provider to do more troubleshooting than what a remote technician can provide.
March 8
Kelly N.
To accurately articulate why I am so grateful to Greg, I feel it necessary to explain the extent in ...Read more
November 9
GrapeVine Productions
Greg continues to be an amazing resource for our company. He consistently goes above and beyond the ...Read more
April 29
Teresa and Scott S.
My wife, Teresa and I highly recommend Greg Madore and his company SOUNDSPEED. They understand our c...Read more
May 29
AEGLive
I am the Art Director of AEG Live, a large concert promotions company. As such I am in charge of a s...Read more
September 29
Satheesh S.
...thanks for patiently guiding me...I very much appreciate your honesty and integrity in trying to ...Read more
September 29
Jeanne S.
Greg has advised us and saved the day for us in a number of different situations, ranging from the c...Read more
October 10
Huerta Quorum
As a creative source for countless clients for whom we create, build and help manage their brands an...Read more
January 4
Kate F.
You were a life saver for us! I don't know what we would have gotten ourselves into if you hadn't...Read more
April 5
Bob P.
[Tech90] is simply the best! From the easiest question to the most complex problem, [Tech90] has pro...Read more
April 5
Jack S.
I have been using the services of Gregory Madore and SoundSpeed (Tech90) for over four years now and I'm extremely happy with their work. On time, reasonable, courteous, extremely knowledgeable and very professional are just a few adjectives to best describe Greg and his company.Read more
April 19
Susie & Mark P.
People may tell you they have their own “computer guy” but when you have Greg, then you know that your guy is the best...Read more
April 26
Avery J. Productions
Thank you for always responding so quickly to my computer problems! You are so patient & responsive with your customer service and I'm sure that's why you remain successful! So glad to have you!Read more
October 26
Bob P.
I just want to thank you so much for the all the help over the years with everything. You always hav...Read more
March 12
Kelly N.
Just wanted to thank you again for taking such good care of my baby (Mac)! It is running so incredib...Read more
April 28
You're Great!
I just want to say what a pleasure it is to work with you. I have been continuously impressed with y...Read more
May 9
Briggs & Associates Testimonial
While he was walking his dog at night, Greg solved my problem. That’s the kind of dedication and c...Read more
February 14
You are my new hero!
Hi Greg, Thanks so much for all your work. You are my new hero... Best. Freyda Los Angeles, ...Read more
March 7
What can I say but thank you.
Dear Greg, What can I say but thank you. I know your business is to provide a service to your cus...Read more
June 30
Dennis M. - Los Angeles, CA
Greg Madore has been my concierge tech support for about 4 years. During that time he also helped my...Read more
March 12
Cindy B.
I have worked with many IT techs over the years at various jobs and I can say without a doubt you ar...Read more